Terms Of Use
Effective Date: April 1, 2026
Welcome to Cassus Customer Service LLC ("Company," "we," "our," or "us"). These Terms of Use govern your access to and use of our website located at https://www.cassuscs.com and any related services we provide.
By accessing our website or using our services, you agree to be bound by these Terms of Use. If you do not agree, please do not use our website or services.
Use of Our Services
You agree to use our website and services only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the website in any way that violates applicable laws or regulations
- Attempt to gain unauthorized access to any part of the website or systems
- Interfere with or disrupt the operation of the website or services
- Use the website to transmit any harmful, fraudulent, or misleading content
Services Disclaimer
Cassus Customer Service LLC provides customer service, communication, and related support services. While we strive to provide high-quality service, we do not guarantee specific outcomes, results, or performance levels unless explicitly agreed upon in a separate written agreement.
Communications
By contacting us via phone, email, website forms, or other methods, you consent to receive communications from us related to your inquiry or services.
Call Recording
Calls to and from Cassus Customer Service LLC may be recorded for quality assurance, training, monitoring, and documentation purposes. By continuing a call with us, you acknowledge and consent to such recording where permitted by law.
SMS/Text Messaging
If you provide your phone number to us, including during a phone call, and provide verbal or written consent, you agree to receive text messages from Cassus Customer Service LLC related to your inquiry, services, updates, and follow-ups. Message and data rates may apply. Message frequency varies. You may opt out at any time by replying STOP or request assistance by replying HELP.
Your consent to receive text messages is not a condition of purchasing any services.
Intellectual Property
All content on this website, including text, graphics, logos, and other materials, is the property of Cassus Customer Service LLC or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without our prior written permission.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of any third-party websites.
Limitation of Liability
To the fullest extent permitted by law, Cassus Customer Service LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or services.
Our total liability for any claim arising out of or relating to these Terms or our services shall not exceed the amount paid by you to us, if any, for the services giving rise to the claim.
No Warranties
Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted, secure, or error-free.
Indemnification
You agree to indemnify, defend, and hold harmless Cassus Customer Service LLC and its owners, employees, and affiliates from and against any claims, liabilities, damages, losses, or expenses arising out of your use of our website or services or your violation of these Terms.
Governing Law
These Terms of Use shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to its conflict of law principles.
Changes to These Terms
We may update these Terms of Use from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the website or services after changes are posted constitutes your acceptance of those changes.
Contact Information
If you have any questions about these Terms of Use, please contact us at:
Cassus Customer Service LLC
3900 Industrial Park Dr
Altoona, PA 16602
Phone: (888) 762-5530
Website: https://www.cassuscs.com